Frequently Asked Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartments & townhomes are priced individually based on the amenities and features.

Application fees are $100 per person 18 and older occupying the apartment and a hold fee of $100 due at time of application. You may pay these in office, or online by credit card, a small fee will apply.  All application/administrative fees are non-refundable.

Applications may be found under the "floor plans" tab of our property website, or you can stop in the office for a paper application during business hours. All lease holders must be 21 and older.

Residents are responsible for paying their own gas and electric bills through Ameren and Spire. Water, sewer and trash is also the responsibility of the resident in select homes. 

Security deposits will vary depending on qualifying criteria. Deposits start equivalent to one months rent and can go up to two full months rent.

Rent is always due on the first and a $80 late fee is assessed on the 6th of every month and $100 assessed on the 11^th (even Sundays and holidays). If you need to pay your rent, log in here! 

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Before any pets are allowed in the apartment a one-time, nonrefundable pet fee is required to be paid. Breed restrictions apply, please contact the office for details or check out our Pet Policy here!
 

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is 2x the monthly rent plus any current rent concessions due seven days after the notice is given. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 14 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, residents can set up services with Spectrum and AT&T.

You are allowed to use gas or electric grills on the property. Restrictions apply to wooden decks. Please contact the office with questions.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.